Hello,

Could you help me unlock my iPhone 4S that we had with Verizon?

It's been out of contract now for over a year, and when my parents attempted to put a sim card in it over in New Zealand, they were told it was locked.

I understand that Verizon phones are all supposed to be unlocked based on the public information shared by Verizon, but this phone still appears to be locked.

They also have an HTC One M8 from Verizon that is working with the same sim card, so we know it's not an issue with the carrier or sim that they're trying to use.

Thank you,

Khai