Re: I recorded a long voice memo and can't listen to it or send it to my email. It keeps saying "preparing failed and "name" is being optimized for sharing at this time" help
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Thanks for the additional information Jacqueline! We need more information to get to the bottom of this issue! What is your Phone model and software version please?
AntonioC_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!