tncat,

Look no further help is here! Being able to receive all your calls is definitely important so I completely understand how you feel.

Are all calls going straight to voice mail or is it random? Are you seeing the missed calls on your phone? I appreciate all the troubleshooting you've done so far. Where are you located (zip code)? Are you able to make calls? Try resetting network setting http://www.verizonwireless.com/support/knowledge-base-115065/ and retest. Keep us posted if the issue persist.

JohnB_VZW

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