Re: I upgraded from an iPhone 5 to an iPhone 6 and now iMessage isn't working
vzw_customer_support
Customer Service Rep

Denise539

Thank you trying those steps out. i want to you to review a few things on the phone.  Is you Cellular data turn on? Settings>Cellular Data should be green When you access "Messages" in settings, are you able to turn '"iMessage" on and off?  Provide us more details to resolve this today.


YareliM_VZW

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