Re: Knock on won't work & contact list problems
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Sounds like you have either an LG G2 or G3, maybe a Vista. If you have not factory reset since the Lollipop update and given your issues you might try this.
The following process has helped many, maybe you can benefit from this as well. I know you don't WANT to FDR, but if you haven't already, this might be a NEED to operation.
Plug into charger for the entire process
(DISABLE google backup and restore of apps and app data)
Charge to 100% and back up and factory reset the phone
Factory reset one more time
Unplug from charger
Set up your phone
Leave phone on until it dies and turns off 1 time
Leave off and recharge to 100%
This is my usual process and I have had no issues.