Re: s5 lollipop update and draining the battery and slowing my phone down?
vzw_customer_support
Customer Service Rep

Hi Evelbodevil!

I'm sorry for any issues with the update to Lollipop on your device. I do have some information to share with you all. Please take a look at the details provided by our team: http://bit.ly/1uGywC3

I'm sure this will give you some insight on the update and some helpful suggestions

ChristinaB_VZW
Follow us on Twitter @VZWSupport

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