Re: Samsung Galaxy S4 lollipop update error
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Its OK, and your apology accepted. KUDOS for doing the hard work and pushing through. Consider yourself a veteran of Android now. Glad your device is working.
Yes, a portion of the population will not experience a problem updating. A portion will and will only get back a working device if they perform an FDR. A portion will do an FDR but it may not help.
Android is not iOS, that's for sure.