my HTC One m8 is not connecting to the mobile data network.
patient_zer0
Newbie

WiFi works, I can make phone calls, but I can't access internet at all while not connected to WiFi. yes, mobile data is on (but disconnected). I've tried LTE, CDMA, Global, and no available network mode works at all. Please help =(

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Re: my HTC One m8 is not connecting to the mobile data network.
vzw_customer_support
Customer Service Rep

Hi patient.zer0!

Sorry for any trouble with your data. Let's look into this OK? Please turn on your mobile data and try again to access the internet. When accessing the internet, either Wifi or VZW data has to be turned on.

Let me know how this goes, thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport

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