Re: Error...Samsung Stratosphere...HELP!!!
vzw_customer_support
Customer Service Rep

Hi Bagogirl,


Oh my! Our replacement devices completed a 100 point inspection before leaving the warehouse, and I apologize that your device is not working. Let's get this fixed asap. The contact software sounds corrupted. If you could please Hard Reset the device http://vz.to/A8ykLa , this will repair any software that is not working properly. Keep me posted.

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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