Re: Blue threads in messaging app
Ann154
Community Leader
Community Leader

Dave,

Has there been any responses to your question in the Android Central forum?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Blue threads in messaging app
Dave-in-Decatur
Specialist - Level 2

One person did respond that the blue threads were also happening on his wife's Strat. So it seems to happen to a few people, maybe only on Stratospheres, and no one can explain or even interpret it. I took another look at the Settings in the Messaging app, and there's nothing about it there either.

Re: Blue threads in messaging app
vzw_customer_support
Customer Service Rep

Sorry for the delay in responding to your post.  The color codes are for sent and received messages. This helps decipher the messages. Let us know if this helps.

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Re: Blue threads in messaging app
Dave-in-Decatur
Specialist - Level 2

Can you explain further? That distinction may be what is intended, but it's not how it's working on my phone. As I said, some threads in which the last message was "sent" are blue, some are white; and some in which the first message was "sent" are blue, some are white; and likewise with threads in which the last or first message was "received": some are blue, some are white, and I cannot make out any pattern at all. The whole thing seems completely random. And, also as I indicated, I've seen almost the entire list of threads turn blue while I'm looking at the app, not doing anything with it at all.

Is this feature available on all Android phones, or just Stratospheres? Ann has never seen it on her Nexus or Thunderbolt, and both of the other two people who do report it have Strats, as I do.

Re: Blue threads in messaging app
Dave-in-Decatur
Specialist - Level 2

Thought it might help to give an example of what I'm talking about. See the attached screenshots. In #1, the 1st and 7th items in the message list are blue, the rest white. In #2, the 3RD and 7th items are blue. The only thing that happened between the two screenshots is that I scrolled down the list to the bottom and then scrolled back to the top. I neither sent nor received any messages, and neither the 1st nor the 3rd thread was changed in any way. This is the randomness that I'm talking about.

#1:

Message list 1.jpg

#2:

Message list 2.jpg

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Re: Blue threads in messaging app
RS40
Newbie

I noticed that my blue text disappeared from my stratosphere after I deleted my amber alert. Maybe it is a reminder to look at the amber alert or its a glitch. All mine are back white now. Hope this helps. Smiley Happy

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Re: Blue threads in messaging app
Dave-in-Decatur
Specialist - Level 2

Interesting. I just deleted my Amber Alert thread (which was blue, along with a random bunch of others). I quit the Messaging app and went back to it, and still found two seemingly random threads in blue. Then I deleted the weather alert thread, left Messaging and came back and indeed nothing was blue. I've done it a couple more times, and still no blue! Thanks! I hope it sticks. Whatever it's supposed to be accomplishing, it's failing. It's so random that I just ignore it, and actually wasn't even noticing it any more.

View solution in original post

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Re: Blue threads in messaging app
purpleruby
Newbie

I  have the same problem after I get an alert on my phone. I have to delete the alert message and restart my phone..then it's all good.:)

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Re: Blue threads in messaging app
RPDare
Newbie

Apparently it's a bug in the system. After receiving and "Emergency Message" (weather, Amber Alert, etc), some of my text messages turned blue from some contacts with no pattern at all. After deleting the Emergency Message, and backing out of messages, all messages turned white again when I went back into my text messages. No idea why it happens, but that's your simple fix.

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Re: Blue threads in messaging app
theskirbys
Newbie

I was just told by a Verizon Representative that the contacts highlighted in blue are the ones on the Verizon network that have the Messages+ App installed. I don't know if that's true or not, but my husband, son, and daughter are all in blue and have the app. Hope this helps. 

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