Data did not reset!!

babymeganxox
Miembro

i have a driod bionic, now my dadt plan is set to 4 GB and i have been getting closer and closer to going over the 4 GB. It was suppose to restart on the 23rd of this month (june) and now its the 26th of june and it still hasnt reset. Can someone help me with this issue i am having please?..

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Re: Data did not reset!!

demmo86rt
Leader

What are you basing these dates on?  You might want to call Verizon and find out exactly what your cycle date is.

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Re: Data did not reset!!

chipjonz
Miembro

I think I have the same issue.  My widget on my phone (I have a Razr Maxx) did not reset my data, but on the Verizon website the data got reset. 

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Re: Data did not reset!!

PJNC284
Sr. Member

Might be because they have discontinued that existing data counter.  http://www.droid-life.com/2012/06/26/verizon-kills-the-data-usage-widget-days-before-family-share-ki...  They're apparently working on a new one that will also be compatible with the Share Everything plans.

Re: Data did not reset!!

chipjonz
Miembro

Thanks for the information, PJNC!!!  Smiley Happy

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Re: Data did not reset!!

vzw_customer_support
Asistencia al cliente

Hello babymeganxox! It will be my pleasure to verify that your data counter has been reset. May I have you send me a direct/private message with your full name, mobile number, & a summary of the issue so I can investigate this for you! Thank you. ^AH

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Re: Data did not reset!!

AZSALUKI
Líder Sénior

yeah...we were actually supposed to have been forced to remove that widget via an update to the app by now....but i haven't got the message or the update.

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