Hello Pakmann2k!

I can only imagine the aggravation this has caused you!  It is unfortunate you had to experience this.  I want to ensure we provide you the BEST service possible.

If this issue hasn't yet been resolved, please reach out to me directly so I can further investigate for you.

Thank you for your patience, and thanks for being a part of the Verizon Wireless Family; we do appreciate your business!

AnthonyTa_VZW

VZW Support

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