Re: Eris= we shouldn't pay for Verizon's mistake!
Danyeil
Newbie

I totally agree. I am fed up with Verizon! I've had the eris since February and have had nothing but problems well I've actually had going on 5. One of the certified like new phones was still linked to someone else's account. So it couldn't even be activated. If that's certified like new than I think they need new technicians. I received another refurbished phone on June 30, had it for 3 days and started doing the same things. Freezing up, resetting, unable to answer phone calls! This I feel is not acceptable. I called and talked to someone today and they were going to send me out a refurbished motorola droid but guess what?  They didn't have all the parts to send it to me. I'm now waiting on a manager to call me back. I love the actual service from verizon but their customer service has went down the drain. We've been a customer since 1999 and I've never had so many problems with them. To top it off they don't even carry the Eris anymore. I wonder why? 

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