Re: Removable battery please?

Community Manager
Community Manager

Hello, alandlord. We are very sorry to hear about the issues you are experiencing with your LG V20 device's keyboard not working correctly with Google Chrome, the volume, and pop-up adds. The software updates are not created by Verizon Wireless but are created by the manufacturer of the device. How long has this keyboard issue been happening with your Google Chrome app? Is the volume being affected using the overall audio of the device, phone calls, or both? BrettA_VZW

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