Re: Why doesn't anyone at customer service know anything about fixing Verizon products?
Ann154
Community Leader
Community Leader

You need a Google/Gmail account to use your android phone completely. You can't update the apps through the Play Store without a Gmail account. Yes, you can sync your contacts with your Gmail account or your Verizon Cloud account. Why you think Gmail deletes contacts on its own, I don't know. I haven't lost a single contact from my Gmail account in the ten years I have been using an android phone. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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