Re: Texting on HTC U11
vzw_customer_support
Customer Service Rep

paulspound, you've really done a lot of testing and we truly appreciate it! It does seem odd that it's happening mostly with those off of the VZW network. Although I've had this happen on my phone when a friend on AT&T sends me a message. Let's see, you've said you tried multiple messaging apps and that didn't fix it. Do you have a date and a time of when this happened? We can try to take a look at the records to see how things are routing. Please let us know.

 

ErinW_VZW

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