Re: Moto E Plus won't dial *22890 for OTA programming update
vzw_customer_support
Customer Service Rep

We want to help you resolve any service issue you are having, HARHAN82. What specific issues are you experiencing? Why are you calling *22890? Did a Verizon tech support representative make this recommendation?

 

My resources indicate that the Moto E device is part of our prepaid service, and only our prepaid service team is able to access your account and assist you further with prepaid service issues. Please call them at 888-294-6804 (or *611 from your Verizon Wireless prepaid phone) at your convenience for assistance if your phone is part of prepaid service.

 

http://spr.ly/6583DTgqV

 

AntonioC_VZW
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