Re: How do I get my old emojis back?
vzw_customer_support
Customer Service Rep

I completely understand where you're coming from, TruthPlusLove, I use emoji characters all the time myself. Did this happen after a software update? What messaging app are you using? If this is a third party app please open the Play Store app then tap the Menu button in the upper left corner (three lines), then tap My Apps & Games. Is your messaging app up to date?

LaurenC_VZW

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