Jbujanda, I am sorry to learn of the problems you are having with your media backup. I want to thank the community for stepping in and trying to help. I sent you a private message so that we can take a closer look at this for you.
RalphT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
