Re: Internet is not available when I am on a call and drop calls/no internet service at least 10 times a day
vzw_customer_support
Customer Service Rep

We want to be sure you are able to use data while you are on calls, frustratedandhelpless and we can also work towards eliminating the dropped calls. We appreciate the details and I assure you we want nothing more than to turn this experience around for you.

May we please have the make/model of your device? Can you please clarify when the issue with the dropped calls began? Is anyone else having the same issue in the areas you mentioned? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW

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