Re: Cell phone connects then drops wifi.

Community Manager
Community Manager

It's important to be able to stay connected to WiFi, kathy65793. Do you experience this issue with multiple WiFi networks? Are other devices able to stay connected to your home WiFi network? Samsung has recently sent out a software update for your phone on 10/31/17, have you had a chance to download by chance? If so, has this helped improve your connection?

 

LaurenC_VZW

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