Hello Elements,

Thanks for your response.

As mentioned in the previous post, it did work but for a few times. It's a Qualcomm tablet and yes it's able to surf the net when it's on WiFi mode without any problems. Just performed the Reset to default setting under APNs option for a number of times, but I'm still not able to configure the APN since it is still displaying the APN settings are not available for this user.

Moreover, we have tried 2 other network providers' SIM Card and we were able to surf the net without any problems for a couple of times.

Best Regards,

Caron