Data usage
David_Plaster
Newbie

I've been with Verizon since way before it was Verizon.  I think it was Qwest before.  In the last week my wife's phone has sucked up over 10GB of data.  We NEVER use more than a couple.  No Movies, no work e-mail, use wifi in the house to run updates.  I even had her turn off mobile data and the sync.  It still used over 600MB two different times on Friday and Saturday 1/27 and 1/28 after that.  How can this be?  It started when she got off her flight in LA and turned airplane mode off last Monday 1/23/27 about 2140 hours.  It sucked up over 6GB.  I got warning messages a few minutes apart saying 75% and 90%.  I even did the little survey thing a got a free GB but even that didn't help.  I get NO HELP at *611 or at the Verizon store just "oh you should change your plan.  My plan includes 10GB of data at least 3 times more that we have ever used.

Not so Happy am I!

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