Re: why does verizon not care
Weth
Legend

Come on you know how this works. Your phone is not working. It is 3 months old. It is a warranty issue. Work through your warranty. If it is truly software as you claim, the next update will fix the problem. Don't update until the next update is out. Also in many cases even with software or firmware issues, it can only effect some phones. It is rare that a bug kills all phones, and if it does, the manufacturer, not Verizon, has a lot of fixing and explaining to do.

Go through the right channels and do not try to make this an excuse to try to get a different phone which you are not entitled.

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