Thanks for the extra details, dscoo7. We definitely want you to get the best service possible, but we really aren't able to control the signal inside of the building. It's possible that your company previously had an in-building solution like the Network Extender http://vz.to/1d472L4 to bring that signal from outside into the building. We definitely don't want to see you go anywhere else when the service is available here. The typical download speed for 4G LTE service is usually 5 Mbps-12 Mbps, so the speeds you're reporting outside the building are pretty great. You can also try our Wireless Account Analysis http://vz.to/151a2Sm to see if there's a way for you to save more through us.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport