Thanks #mc1lean, appreciate your response.

I do have the a few of the apps similar to what you have described.

I actually referred to that information on previous calls with “support” – was promised the world – and nothing (not that I honestly expected anything to change – more a shot in the dark).

What I do know is that they used to have a cell about 1/8 of a mile from my house – which gave me full signal 24/7. They are no longer on that tower, for whatever reason (follow the money as in most cases).

You and I know that nothing will change, business is business and they will move their infrastructure to satisfy the bottom line, customer X is the least of their concerns.

Verizon and other like companies, who have a monopoly and no oversight, continue to promise they are here to help and yet what they continually show is that they are not.

Thanks again.