Re: San Francisco LTE Awful at Market & Fremont


I just submitted my ticket...ending with 8763.  Is that the same (possibly global ticket) as yours or different?

The Support Rep was nice and courteous, but i had to jump through the hoops:

- how many bars check

- turn off wi-fi

- data roaming on

- shut off the phone - did something on their side

- same issue

- Did a network reset

- same issue

I was offered a couple options, utilize my 14 day worry free guarantee or submit a ticket. 

After seeing this forum and having co-workers on iPhones and Android devices experiencing the same issue...we know it is not the devices.

Have your co-workers submit tickets and post on this forum.