Verizon, I have yet to have anyone, either on the customer service line, on this forum, or on your twitter account acknowledge that you have a problem with your network in San Francisco. Is that something you can do or am I just imagining that everyday in the same spots my phone doesn't work? Reading a response from Verizon in another post about loyalty to customers (I've been a customer for ~10 years), I'd like you see some positive action showing how great your customer service is.
From this post: https://community.verizonwireless.com/thread/806121
We value all of our loyal customers! That's why we continue to invest billions of dollars each year into our network and customer support to ensure you have the very best experience!
Why would you want to leave us and sacrifice the quality of the best network and customer support?