I have tried reset network settings, resetting the entire phone, and even convinced Apple to swap out my brand new phone for another one because I was in complete denial that your LTE service could be this bad (your 3g service was/is awesome).

Also, I beg to differ about open tickets.  I went to your Verizon store at 199 Pine Street in SF and was told quite simply that the service didn't work around the store and that they had a ticket open.  It'd be great if you could call your own employees and confirm that I'm not making the poor service up.