Re: Terrible Service and even worse 4G - Does this get better?
jts7896
Enthusiast - Level 2

I too live in Guymon and have horrible data service. It doesn't seem like it was this bad until the last year or so - I've lived here six years and used Verizon the entire time (first Alltel then continued with them when Verizon bought them). I have five phones on my account and am preparing to purchase the 5s but am reconsidering in light of the poor data here. I complained to the Verizon store in Liberal yesterday and the rep said he'd heard we had issues but had no resolution. I also complained on the phone to tech support today and he listened but didn't offer to submit a ticket. As far as I can tell Verizon has no plans to upgrade service in our area and I'm very disappointed with them. Two of my users don't have home Internet so they rely entirely on data off their iPhone. It's almost nonexistent today though. I couldn't even retrieve a photo off Facebook inside or out nor while driving around town. If I didn't have wi-fi at home and travel so often that I need a reliable carrier elsewhere, I would have switched to the local wireless carrier long ago. I've seen frequent posts in our Beg Buy Barter Facebook group urging people to call and complain but otherwise, there's no help for us. HORRIBLE. Sorry I can only commiserate and not help.

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