@dairycallou,

Thanks for the additional information! I can only imagine how frustrating having these slow speeds must be for you.

I researched the area and found that we have recently filed a resolution ticket for that area with our engineers. This is a very highly used area which may be affecting the the capacity and speeds. Especially during business hours. We are working diligently to improve service, but no estimated time frame at this time. I appreciate your patience.

JohnB_VZW

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