Re: Slow LTE speeds in NYC - 7th Ave / 37th St

Asistencia al cliente

Hi Prizm!

Let's look into this a bit further for you! Has a trouble ticket been completed? If so,do you have the ticket number? This area is heavily populated with 4G towers, but it seems there is an issue because of the amount of users. In addition, indoor use is a challenge. Please let me know if you have a ticket for this issue. I'm happy to look into it further!

VZW Support
Follow us on Twitter @VZWSupport