Verizon Wireless Customer Support wrote:                   Hi Intocable, Let's speed things up a notch! What's your ZIP code and phone model? We'll check the area provide troubleshooting options to resolve. AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

zip code 10001

GALAXY S 3

no troubleshooting will be able to resolve this. the area is over saturated.  LTE IN MANHATTAN IS NON EXISTENT AND MY PHONE KEEP SWITCHING BETWEEN 3G AND 1X ALL THE TIME.