Agreed - I've used other devices that my company issues (we use VZW, Tmo, ATT) and also had a friend on Sprint test...VZW is definitely the slowest and least reliable in Manhattan right now of the main 4 carriers. So really, I get that VZW has the best *coverage* (not speed) nationwide...but if you are mostly in NYC...avoid VZW. My contract is nearly up, I'm just debating which carrier to go to at this point. Tmobile seems to have the best plan for me (unlimited data etc), ATT seems to have the "exclusive" deals on phones initially (ie. the new Moto-X customization is att only for now, the S4 Active version, initially had the iphone exclusively, etc.).