Trouble ticket results, after speaking with a Tier 2 tech - we are out of luck!
In all seriousness though - not much we can do. The ticket was closed stating that the area is overpopulated, too many network extendors, too many buildings, etc...with no ability to give me a roadmap of any tower improvements. Funny that other carriers don't have these issues in the area (namely AT&T, Tmobile, Sprint). VZ just doesn't seem to get it that all of Manhattan is suffering on this issue. But it is what it is, until our contracts are up (thankfully not too long for me). Good luck to all that remain in the area with VZ.