I know that having service issues is frustrating VZWNY, especially if you have had great service previously. I'm sorry your speeds are slow because we do all that we can to improve areas that have little to no service. What zipcode are you located in? What phone do you have? Have we performed any trouble-shooting with your phone or filed a trouble-ticket for your area? Lets get started with resolving your issues so you can start to enjoy service again. I look forward to hearing from you soon.
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