Re: Is this problem happening to anyone else's device?
vzw_customer_support
Customer Service Rep

Hi GarrettHP,

I want your phone to perform great all the time! I see that you tether to your computer and my first place to look for options to resolve this issue is the proper account provisioning. Have you called us to ensure that the tethering feature is properly provisioned on your account? If this feature is not provisioned correctly on your account you will experience tethering issues. Customers with a 4G device and unlimited data can add this tethering feature for $30/month. Please follow me and send me a direct message including your account number and I will be happy to review your account for proper provisioning and explore other options to resolve this tethering issue.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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