Re: Thunderbolt Reboot Issue
shawnshine
Enthusiast - Level 3

Whether you should trade in a new device for a "like new" or "refurb" really depends on how badly you want a phone that use's 4G and doesn't rebooted constantly.  I always advise against trading in a new phone for refurbs just based solely on the fact that a refurb is exactly that, a refurb. It is a phone someone else did not want for one reason or another. Do you want to inherit that problem? Unless your phone is bricked or physically broken, you shouldn't have to trade in a two month old phone because Verizon issued a bad firmware update. Read the various forums and you'll see that Verizon Support is anything but and some people have had nightmare experiences having to trade in again and again.  Mind you that it's probably a very small percentage comparatively, but, you role the dice each time you trade in. I say ditch the 4G for now and roll 3G until they fix it or Gingerbread comes out. If nothing else is wrong with your phone or you don't really need 4G, there's no reason to trade in. On the other hand if you have just got to get that speed fix, then by all means trade it in. Just don't leave the store until they PROVE the phone does not have the new firmware or any other issues.

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