Samsung SCH-LC11 constant disconnects
JB21386
Contributor - Level 1

I just received mine yesterday and used it most of the day with almost no problems. Now it constant;y disconnects, to the point where it is unusable. Anyone else run into this problem?

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Re: Samsung SCH-LC11 constant disconnects
ZipTurtle
Contributor - Level 1

Define what you mean by disconnect...   Are you talking about the WiFi signal dropping, getting disconnects (resets while browsing using it), or is the 3G/4G signal dropping.

 

 

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Re: Samsung SCH-LC11 constant disconnects
JB21386
Contributor - Level 1

The 3G/4G signal. Wifi hasn't been a problem, I can still access the admin page when the signal drops off. 

 

I am widening if I am just in a bad location, even thought I am in the same location as yesterday. Is there a way to tell what the signal strength is?

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Re: Samsung SCH-LC11 constant disconnects
ZipTurtle
Contributor - Level 1

The lights are not very useful for that.

 

Even the bars (or boxes) on the Admin page near the top is vague... however

 

you can go to Configuration -> Diagnostics and then select Modem Details and it will output a bunch of lines.

 

It will look something like below with the Signal for EVDO and LTE being what you are looking for.

 

MDN:         +CENSORED
ESN (hex): CENSORED
Channel: 0
P_REV Indicator: 0
PRL ID: 15010
Band Class Type: 13
ERI Version: 5
Dormancy: FALSE
Signal - EVDO: 0
Signal - LTE: 98
Battery Level: 85
Battery Charging: 1
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Re: Samsung SCH-LC11 constant disconnects
iTech
Newbie
Same problem here, I'm located in Miami FL. I also have a Pantech UML290 and it works better (still has some problems but I can live with them).
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Re: Samsung SCH-LC11 constant disconnects
TheSchneider
Newbie

Does your 4G light stay green or is it going red? Mine stays green but I lose internet of any kind, very annoying!

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Re: Samsung SCH-LC11 constant disconnects
iTech
Newbie

I have the same issue, mine stays green but no internet connection.

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Re: Samsung SCH-LC11 constant disconnects
TheSchneider
Newbie

Seems like a device or sw issues with this device if others are experienceing the same issue.

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Re: Samsung SCH-LC11 constant disconnects
jclausing
Newbie
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Re: Samsung SCH-LC11 constant disconnects
TheSchneider
Newbie

Going back to the Apple store today to see if they have any other ideas....

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