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@MEasties wrote:

This thread and its lack of resolution has clinched it. I'm switching my company's service to T-Mobile today.

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The only sensible reaction in this thread.

People drilling Verizon reps for updates, I'm not sure what they expect from people who deal with billing, not radio bands. You don't yell at the person behind the deli at Walmart for an issue in automotive.

Verizon or any carrier can't just purchase spectrum like it's a soda in a vending machine. That takes red tape with the FCC. The best option for now if you have spotty service is switch to another carrier then port back once the two telecoms have an agreement.