We know the importance of having service where you need it the most, Snowbunee. We do want to help in any way we can. To get assistance with trouble shooting this issue, please contact us directly https://www.verizonwireless.com/support/contact-us/

We do offer a device called a Network Extender, however, most phones can actually use Wi-Fi to improve service at a home location instead of relying on that device. Most phones have Wi-Fi Calling available, as well as access to our Message+ app that would allow text messages to be used over Wi-Fi as well. 

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