Hello Slucas8,

We certainly value your loyalty and your business over the years. We don't want you to even consider leaving us. I'm sorry to learn of any issues with your speeds. I'm right here to address this and help with a resolution. 

I have sent you a Direct Message in the forums. Please respond to the message, so we can get to the bottom of this. 

Thank you, 

Christina_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!