Re: Slow Data Speeds, West Knoxville, TN
vzw_customer_support
Customer Service Rep

rmgenua,

Help has arrived! Having slower than normal speeds for two weeks is definitely a drag. Let’s roll up our sleeves to figure this out for you. Ilovfriday mentioned they have an iPhone. Do you have an iPhone as well? If you don’t have an iPhone, what make & model phone do you have? Does the decrease in speed happen when you are inside your office as well as outside the building? Have you recently downloaded any new apps or software updates?

AliciaS_VZW

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