Re: no data on phone/SIM card
cherzu
Newbie

Hey AlbertoR_VZW,

I have logged on the the Verizon cloud via PC. And my contacts are

definitely there. Unfortunately I can't seem to figure out how to get them

from the cloud to my phone. My phone will not connect to the cloud.

On Sat, Jan 23, 2016 at 12:44 PM, Verizon Wireless Customer Support <

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Re: no data on phone/SIM card
vzw_customer_support
Customer Service Rep

Hi cherzu!


I'm so glad to hear that your contacts are in the Cloud. No worries, we'll help you get them on your device. Have you tried backing up the Cloud to the device? Your contacts should appear on your device http://www.verizonwireless.com/solutionsandservices/verizon-cloud.html


ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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