Windows Phone Continues to Wow
groq
Enthusiast - Level 1

Hi Verizon, 3 years ago I bought into the windows phone stream and have been thoroughly satisfied with the product. My biggest issues with it have been with you as a carrier, delaying updates and limiting options to buy. But seriously, this is only a detriment to you. I'm a business owner with 3 companies spread out in the Midwest and having a solid way to communicate and share information with my managers is important to me. Windows is the only company making this truly possible and streamlined without working across 2-3 operating systems/ecosystems to edit documents, share important files and photographs, organize data, and run outlook (the only truly functional enterprise level mail client available). When I show colleagues and other owners what functionality I have with Windows phone (and I'm on the 822) I consistently turn heads. I've been holding out for a truly high-end level windows phone which the 950 provides.

Two days ago would have been a great time to blow up airwaves announcing you'll carry the phone, and you missed a huge opportunity. But there's still time, be the first to really get behind this, their midlevel phones outperform iPhone offerings for business users and android still looks like childsplay. You have an opportunity here. The carrier that throws in on this train will win mine and my business' loyalty. Companies that sit fat and happy on what they've done without looking forward into what could be leave a chink open in their armor for their competitors. You may feel like Windows is something to wait on, but you have the resources and capability to keep an edge here and earn some loyalty, Apple doesn't give a rip anymore and Android is a joke for 15 year olds. Throw in see what happens!

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Re: Windows Phone Continues to Wow
primortal
Master - Level 1

I too want this phone just as bad but I don't VZW is at fault here but Microsoft.  All the buzz on the internet is that Microsoft got into bed with AT&T for some reason and left the other carriers in the dust.  We will never no the true story here but hopefully in the coming months the phone will start appearing on other carriers or Microsoft will truly unlock the phones for all carriers upon release.

We have to wait till November to see what networks the unlocked phone can connect to.  Right now there is just a ton of speculation with no real answers.

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Re: Windows Phone Continues to Wow
vzw_customer_support
Customer Service Rep

Having the latest and greatest devices are always exciting groq. I am happy to hear what a great experince you are having with your current device. At this time we do not have any information regarding the relesase of new Windows devices. However, you may feel free to register for alerts on new products and services by clicking, http://bit.ly/qDhvBY


Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Windows Phone Continues to Wow
SickFreak
Specialist - Level 1

And the other remote possibility is other OEMs might be making announcements very soon about their own WM10 devices.

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Re: Windows Phone Continues to Wow
hazlgrnguy
Enthusiast - Level 3

primortal I fault Verizon more than Microsoft in this case.  Verizon has never been a great supporter of Microsoft.  Have they carried the phones?  Sure, some of them, but they one they have don't get the updates in a timely manner.  Also, many of the stores didn't/don't display them, don't train their employees on them, and have employees that actively push people away from MS.  So MS likely made a decision, now that they have a phone where their superior OS isn't the only reason people want them.  Whether it was to award a company that doesn't treat their phones like second class citizens, or to get people who want them on Verizon (or Sprint) to drive the demand to encourage VZ to approach MS, I don't know.  It could also be to save some money because getting them certified CDMA is rigorous and expensive, and why spend that time and effort to get them on a carrier that actively pushes customers away from them?  So again, Microsoft is not at fault.  How many times do you keep going back to a business partner that actively pushes their customers to another product?  It's true that we will never get the true story, but VZ is not innocent in this.  I venture to say that had they actively pushed MS phones, they would be the exclusive carrier.

And they have released the specifications for the unlocked versions of both the 950 and the 950XL.  They do not support CDMA (or WCDMA).  However, their chipset does support it, so I believe that all MS would need to do is get them certified and update their firmware to be able to be used on VZ (and Sprint) networks.  Hopefully with all the demand, VZ and MS can work things out so we  can have the phones we want.  If not, I know I will be going to AT&T, and pretty much every other Windows Phone owner will be going there (or T-Mobile) as well.  I don't want to leave Verizon, I have no problem with their service, but they need to offer the phone I want as well.

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Re: Windows Phone Continues to Wow
Tidbits
Legend

CDMA and WCDMA are two different techs. WCDMA will never work on a CDMA network as WCDMA(UMTS) was meant for GSM. Verizon aand Sprint uses EVDO for their 3Google technology.

AT&T and T-Mobile switched their 3G (faux 4G) from WCDMA to HSPA+.

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Re: Windows Phone Continues to Wow
Tidbits
Legend

3G not 3Google lol auto correct.

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Re: Windows Phone Continues to Wow
etphoto
Newbie

I agree with the OP.  I've been with Verizon since my first mobile device, around 2000 sometime.  It looks like I might be leaving Verizon when its time for a new phone.  I read nothing but bad experiences when Windows' phone users recount their visits to Verizon stores and can relate because I went in wanting a Windows HTC M8 and the employee that assisted me tried to talk me out of it and switch to an Android M8.  Its sad because Windows phones are so smooth, fluid and fast and I have nothing but good experiences with the platform.  With Windows 10 mobile just around the corner I'm sure Verizon will lose a few customers.  Too bad it won't be enough to make them take notice.  I hope AT&T has good service in my area (Cincinnati).

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Re: Windows Phone Continues to Wow
dexman
Community Leader
Community Leader

If the new phone is designed to work on Verizon Wireless's network...try purchasing an unlocked version at a retailer...such as Best Buy...take it to Verizon Wireless and have them activate it on the spot. That way sales people can't push iOS and Android if you have a phone already in your possession.  🐵

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Re: Windows Phone Continues to Wow
hazlgrnguy
Enthusiast - Level 3

The unlocked versions of the 950 and the 950XL have the Verizon (and Sprint) frequency bands disabled in the firmware (likely due to Verizon's unwillingness to work with them if you believe the recent reports).  So you wouldn't be able to take an unlocked phone to anywhere but T-Mobile or AT&T unless MS releases one without those bands disabled.

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