voice breaking up during call with galaxy s8 on receiving end
marciaab
Newbie

Frequently the party on the receiving end of my calls says that my calls are breaking up. If I switch to speaker it is ok. Is it the way I'm holding the phone, or have others had the same problem? Is there a way to reconfigure the call page to eliminate the problem if it is a user issue?

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Re: voice breaking up during call with galaxy s8 on receiving end
vzw_customer_support
Customer Service Rep

Having crystal clear audio while on a call is a must, marciaab. That is definitely a concern that this works while on speakerphone. Does this effect every phone call? When specifically did this issue start? Do you have any cases or screen protectors on your device?

JosephE_VZW

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