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My son has no call or texting signal, He is able to use wifi but unable to call or text. This has only become an issue in the last 6 hrs.

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Re: signal

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Community Manager

NMEREDITH01,

 

A working phone is a happy user, so let's check that out. Without knowing the make/model of his phone, we'd be a bit limited on where to start with, but check out this link to see some common steps for being unable to call/text: http://vz.to/2cLZ5BD . Let us know how that goes, and we can keep at it.

 

RussellM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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