problems with customer service, need mailing address to give feedback

[vrzncustomer]

Hello,

I've contacted customer service at least 10 times over 2 months for help in resolving a billing error.

I've received different and incorrect answers from everyone except the last one who finally had a supervisor reverse most of the false charges ($420 worth).

Is there a mailing address where I can send a letter to highlight where they need to improve on training?

[rcschnoor]

Verizon Wireless
ATTN: Correspondence Team
PO Box 5029
Wallingford, CT 06492