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poor reception in 91748 area

Hello, I want to report a poor reception area around the place that I live.  I live in the zip code, 91748.  The area circled in red is where the wireless reception drops to nearly 0.  The funny thing is inside the area where I circled, there is a Verizon store.  How could they be selling the service when customers step out of the store and the signal drops to nearly 0?


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Re: poor reception in 91748 area
Verizon Employee

Thank you for reaching out to let us know that you are experiencing some issues, chivkea. We always want you to have the service that you need. When did you first start experiencing these issues? What happens when attempting to place a call? Do you happen to know if others are also experiencing this?