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outage-lack of coverage
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How do I contact Verizion to tell them that our service is next to nothing since we had an electrical storm a week ago. Coverage was bad at my house prior to the storm, but now it is basically nothing. I've looked all over the website for a report form.
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Re: outage-lack of coverage
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Call Customer Service and at the phone tree, press 3 for Technical Support.
Customer Service
Dial *611 from a cell phone
(800) 922-0204
7 AM - 11 PM, Mon - Fri
8 AM - 9 PM, Sat - Sun